Moving Your Business?
Stick with us and we'll take care of you.
Congratulations on relocating your business. As a valued Optimum business customer, we'd like to get you set up with services that fit your business needs if you are relocating within NY, NJ or CT.
Talk to an Optimum Moving Expert at
Call us anytime between 8 AM to 7 PM, Monday through Friday,
and we'll take care of everything!
Questions? Check out our FAQs about Moving your Optimum Business Service.
We've got you covered
Before, during and after your move, we are here for you, 24/7, every step of the way.
Before your move
To ensure that your appointment to transfer your Optimum services is quick and effortless, here are some tips on how to move your service:
- Pack all your current Optimum equipment (cable boxes, remotes, modem and wireless router) including a copy of your latest Optimum bill, in one box. Make sure that box is easily accessible on install day.
- If needed, set up Call Forwarding to have all your business calls redirected to your cell phone.
During your move
You have uninterrupted access to valuable features during your move:
- Optimum WiFi
Unlimited Internet access on your smartphone, tablet and laptop lets you stay connected during your big move.
- Optimum Voice
If you are keeping the same phone numbers, have your calls forwarded to your cell phone or business so you never a miss a call. Plus, receive text alerts when you receive voice mail or even listen to messages via email.
- Optimum email
Keep your email addresses intact.
- Move Partner Discounts
Deals on moving and storage companies.
After your move
Get ready for your install:
- Decide the exact locations for us to set up your services.
- Ensure there is electric up and running.
- Have your Optimum IDs and passwords ready so our technician can easily transfer them over to your new account.
Additional Optimum benefits for your business
- News 12
Keep your employees and customers in the know, with our award-winning locals news channel when you sign up for Optimum Business TV.
- 24/7, Live, Local Customer Support
- Unlimited Local and Long Distance Calling
Get unlimited calling to employees, clients, and vendors in the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands for one flat rate.
- No Taxes, Hidden Fees or Annual Contracts
- Over 20 Advanced Calling Features
- Unlimited Optimum WiFi
Stay connected and save on mobile data charges with fast, secure and reliable WiFi on all your devices and unlimited wireless data at over 100,000 Optimum WiFI hotspots. Plus, see if your business qualifies to become an Optimum hotspot for free.
- Keep your Existing Phone Numbers
Including your toll-free, fax and alarm lines. Port them all for free.