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Our customers stay with us because they want to, not because they have to. If they have any questions or concerns they know that an experienced support team is just a phone call or chat away. Enjoy 24/7 customer service; get the information you need at a time that's convenient for you.

If you need help from the Optimum Business customer support team, see the table below for the availability of the team.

Functions/Department Contact Us Hours of Operation Days
Customer Service / Billing Chat with Customer Service
9 a.m. - 5 p.m.
9 a.m. - 1 p.m.
Monday - Friday
Technical Support
(Internet, Phone & TV)
Chat with Technical Support
24 hours 7 days a week
Sales Chat with Sales
8 a.m. - 7 p.m. Monday - Friday
Installation & Pending Surveys 855-267-8468 8 a.m. - 7 p.m. Monday - Friday
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