Our customers stay with us because they want to, not because they have to. If they have any questions or concerns they know that an experienced support team is just a phone call or chat away. Enjoy 24/7 customer service; get the information you need at a time that's convenient for you.
If you need help from the Optimum Business customer support team, see the table below for the availability of the team.
| Functions/Department | Contact Us | Hours of Operation | Days |
|
Customer Service / Billing (Internet, Phone & TV) |
Chat with Customer Service 888-276-5255 |
9 a.m. - 5 p.m. 9 a.m. - 1 p.m. |
Monday - Friday Saturday |
|
Technical Support (Internet, Phone & TV) |
Chat with Technical Support 888-276-5255 |
24 hours | 7 days a week |
| Sales | Chat with Sales 855-267-8468 |
8 a.m. - 8 p.m. 9 a.m. - 5 p.m. |
Monday - Friday Saturday |
| Installation & Pending Surveys | 855-267-8468 | 8 a.m. - 7 p.m. | Monday - Friday |
| Mobile Support | Mobile Contact Us Page | 8 a.m. - 10 p.m. 8 a.m. - 8 p.m. |
Monday - Friday Saturday - Sunday |
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